Refund Policy

Returns & Replacement Policy

At Deccan Retail, we maintain a Strict No-Return Policy to ensure the highest standards of product hygiene and quality. However, your satisfaction is our priority; if your order arrives in less-than-perfect condition, we will make it right.

🔄 100% Replacement Guarantee

If you receive a product that is defective, damaged, or incorrect, we offer a 100% replacement with a brand-new unit.

Reporting Window: Please inspect your order upon receipt and contact us within 48 hours at support@deccanretail.com or Call us at: 9063490065 if there is an issue.

Verification: To process a replacement, we require proof of purchase and a brief description (with photos/videos) of the defect or damage.

Process: Once the defect is verified, we will arrange for a replacement to be sent to you at no additional cost.

⚠️ Conditions for Replacement

To be eligible for a replacement, the item must be:

In the same condition that you received it.

Unused and in its original packaging with all tags and accessories included.

Accompanied by the original receipt or proof of purchase.

🚫 Non-Returnable & Non-Replaceable Items

We cannot offer replacements or returns on the following:

Sale Items & Gift Cards: All sales are final.

Specific Categories: Perishable goods, custom/personalized orders, and personal care products (due to hygiene reasons).

Safety Hazards: Items involving hazardous materials, flammable liquids, or gases.